铭振企业

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Service

Customer service

Q: What is Ming Chen’s business scope?
A: Precision plastic molds, dies, automotive molds, medical instrument molds, die molds as well as standard components for precision mechanical parts in a variety of fields.

Q: How to buy Ming Chen products?
A: Please contact our sales people in your region.

Q: How to know the prices?
A: For standard products, please consult our company’s product directory and then inquire about prices of specific products. For nonstandard products, please consult our sales people in your region.

Q: What are the business hours?
A: All of our businesses operate from 8:00 to 17:30, Monday through Saturday (Note: For business requirements on Sundays and legal holidays, please contact our staff on duty).

Q: How to acquire your product catalogue?
A: Please log on to our company website for the contact information, and then call our sales people in your region. We’ll make delivery by courier or in person.
Download catalogue

Q: Do you deliver goods? How?
A: We usually make delivery by courier. For heavy or big-sized goods, we use land transport. All of our deliveries are free of charge.(Note.Above is only for domestic customers.For international business, we deliver goods according to contract.)

Q: How long does it take to get delivery? Do you deliver goods on Saturday or Sunday?
A: The lead time depends on the quantity and complexity of the product. Please contact our local sales for more information. We are also able to deliver on the weekends, according to your needs.

Q: How to calculate a delivery period?
A:Our delivery time means the shipping date. As for exports of goods, we usually use International Express (such as DHL, Fedex, UPS, TNT…) It also can depend on your request. Normally, goods can reach to South-east Asia on the following day, and it takes 3-5 days to arrive in Europe and America.

Q: What’s the payment method for a new buyer?
A: New buyers shall pay in advance. For subsequent purchases, the payment method can be determined through consultations.

Q: How to pay?
A: Telegraphic transfer is encouraged.

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